AGENDA

Why CVO is the Single Biggest Growth Opportunity for Ecommerce Businesses in 2023

Valentin, CEO of Omniconvert, global authority on Customer Value Optimisation, will take us through the importance of CLV and CVO and why it is the single biggest growth opportunity for ecommerce businesses in today's complex and fragmented digital landscape.

Valentin Radu

CEO

An Ecommerce CVO Growth Case Study: The Process & Potential

Webprofits Senior Growth Strategist and digital marketing gun, Ales Pokora, will share his latest CVO growth case studies, detailing his experience with his clients and what sort of results can be achieved through implementing CVO practices. Come and hear about the potential that awaits your own business. One not to miss!

Ales Pokora

Senior Growth Strategist

5 Ecommerce Recommendations to Apply Before March 2023

Expert marketer Justin Rondeau will be taking you through the five ways to grow a company, providing trends to get ahead of and recommendations to set your business apart in 2023 and beyond.

Justin Rondeau

President

How Pet Circle Increases Lifetime Value of its Customers

In this session, Director of Product Management at Pet Circle, Negar will be talking about how to increase CLV using customer lifecycle management in ecommerce, giving you unique insights and real life examples from a highly successful ecommerce business.

Negar Mokhtarnia

Director of Product Management

Best Practices for Ecommerce Retention

Shanelle Mullin

Experimentation & Analysis Lead

How Eucalyptus Uses the Principles of CVO to Drive Customer Value

In this session you'll hear from Tim Doyle, former Head of Marketing at Koala and Founder of Eucalyptus (Australian healthcare technology company building digital experiences for patients), and one of the most renowned marketing minds in Australia. Tim will be sharing his experience and tactics on how he and his team are using CVO to drive customer value.

Tim Doyle

Founder

Unlocking Creative & the Power of Community Commerce on TikTok

Hugh O'Donnell

Director of Growth,
Creative Converters

Molly Roseman

Creative Director,
Creative Converters

Ben Panther

Strategic Partnerships Manager

The Rise of Customer-first Data - How to Optimise Growth and Customer Experience in a Cookie-less World

How do you turn single transactions into long-term relationships? In this session James will be taking us through how you can personalise communications with purpose to deliver an exceptional customer experience and optimise growth.

James Guerin

Strategic Partnership Manager

Data Spotlight: Generating Buy-in For Your Customer Segmentation Model

Kate Cook

Analytics Lead

Advanced CVO: Understanding Your Customers Through Behavioural Science

Taking CVO to the next level, hear from Webprofits's Head of Behavioural Marketing to hear how you can truly understand your customers, enhance the customer journey, LTV and loyalty through deep psychology.

Nick Mason

Head of Behavioural Marketing

Riding the Waves of Change to Drive Profit, Efficiently

Learn how to ride the waves of change and transform peak period sales into long term customers. In this session we'll hear about how Google's newest lifetime bidding products that can help you win high value customers, while increasing efficiency.

Brent Nicholls

Agency Lead

Expert Panel: How to Make the Best Decisions for Your Ecommerce Business

Hear directly from leading ecommerce brands LSKD, July and expert ecommerce trainer, Iain Calvert, on how to drive sustainable profit and long term growth.

Iain Calvert

Ecommerce
Consultant & Trainer

Zhoe Low

Global
General Manager

James Reu

Ecommerce
Manager

Bonus Session: Unlocking the Power of AI for Ecommerce Growth

In this bonus session, Webprofits’ Chief Strategy Officer Ben Fitzpatrick will present a comprehensive overview of how AI and ChatGPT are disrupting ecommerce, the implications, opportunities and how you can benefit from first-mover advantage.

Ben Fitzpatrick

Chief Strategy Officer

Ask the Experts

Put our experts to the test! This is your opportunity to get your challenges answered by the brightest minds in CVO and digital marketing - Valentin Radu, CEO at Omniconvert, Ben Fitzpatrick, Chief Strategy Officer and Ales Pokora, Senior Growth Strategist at Webprofits.

Valentin Radu

CEO

Ben Fitzpatrick

Chief Strategy
Officer

Ales Pokora

Senior Growth
Strategist